Terms of service

Terms of Service

OVERVIEW

Welcome to Smilera. Throughout the site, the terms “we”, “us”, and “our” refer to Smilera. We operate this website and online store, including all related information, products, and services, to provide you with a curated shopping experience.

By accessing our website or purchasing something from us, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all terms and conditions, please do not use our Services.

SECTION 1 - ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your state or country of residence. You may not use our products or Services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Services. We reserve the right to refuse service to anyone for any reason at any time.

SECTION 2 - PRODUCTS & PERSONAL CARE USE

We make every effort to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect actual product colors.

Usage Disclaimer:

Our products, including the Smilera Ultrasonic Tooth Cleaner, are intended for personal, cosmetic home care use only. They are not medical devices and are not designed to diagnose, treat, or cure any medical or dental conditions. Users are advised to read all product manuals carefully before use.

We reserve the right to:

  • Modify, update, or discontinue products at any time without notice.

  • Limit product quantities sold to any person or geographic region.

  • Refuse or cancel orders at our discretion.

SECTION 3 - ORDERS & CANCELLATIONS

When you place an order, you agree that:

  • All information provided (including shipping address and email) is accurate and complete.

  • You are authorized to use the selected payment method.

We reserve the right to refuse, limit, or cancel any order placed with us. Order cancellations requested by the customer must be submitted before the package is processed and handed over to the shipping carrier.

For return and refund eligibility, please review our Refund & Return Policy.

SECTION 4 - PRICING & BILLING

Prices for our products are subject to change without notice. All prices displayed on the website are listed in USD ($) and do not include applicable local taxes, tariffs, or import duties unless explicitly stated. You are responsible for any customs or import fees required by your destination country.

SECTION 5 - SHIPPING & DELIVERY

Shipping and delivery times provided on our website are estimates only. While we make every effort to deliver items within the stated timeframe, Smilera is not responsible for delays caused by:

  • Shipping carriers or postal services

  • Customs clearance procedures

  • Adverse weather conditions or force majeure events

Risk of loss and title for items purchased pass to you upon our delivery of the package to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All original content on this website—including branding, logos, layouts, graphic designs, product descriptions, video materials, and text—is the exclusive property of Smilera. Unauthorized reproduction, copy, modification, or commercial exploitation of any site content is strictly prohibited.

SECTION 7 - THIRD-PARTY LINKS & SERVICES

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform. Our site may contain links to third-party websites, tools, or payment gateways. We are not responsible for examining or evaluating the content or accuracy of third-party websites and will not have any liability for third-party materials or services.

SECTION 8 - USER FEEDBACK & REVIEWS

If you submit product reviews, feedback, suggestions, or other content to us, you grant Smilera permission to edit, copy, publish, and distribute such materials in any medium for business or promotional purposes. You agree not to submit false, unlawful, or misleading content.

SECTION 9 - PROHIBITED USES

In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content:

  • For any unlawful or fraudulent purpose.

  • To infringe upon or violate our intellectual property rights or those of others.

  • To transmit viruses, malware, or any code of a destructive nature.

  • To scrape, spam, or collect personal data of other users without authorization.

We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

SECTION 10 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY

All products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied. Smilera does not warrant that your use of the service will be uninterrupted or error-free.

To the fullest extent permitted by law, Smilera shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of any of our products or services.

SECTION 11 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with applicable international e-commerce regulations and laws.

SECTION 12 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

SECTION 13 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

smilera.supportteam@gmail.com